Where Chernihiv residents can report public transport service issues

Chernihiv residents who encounter problems with public transport can contact the relevant city services to file complaints or suggestions.

Source: @chernihivrada

If you are a Chernihiv resident and have experienced problems with public transport — schedule violations, improper conduct by a driver, the technical condition of a vehicle, or other service quality concerns — you have the right to contact the appropriate city authorities. Residents are advised to reach out to the Transport and Communications Department of the Chernihiv City Council, which handles complaints and proposals related to public transport operations. For up-to-date information on how to submit a complaint or suggestion, residents can also call the city council's hotline. Issues that can be reported include but are not limited to: failure to follow published timetables, unprofessional or unsafe driver behaviour, and poor technical condition of vehicles in service.